Water Officers Journal
Scale deposits and water discoloration were a source of complaints for many years of customers of Thames Water in Reading, England. Calcium carbonate / iron containing deposits in the water were clogging and damaging home appliances and producing red color. Thames turned to SeaQuest and we performed a 12-month trial.
- 40% of customers noticed a significant improvement in water quality during the trial
- SeaQuest was fully implemented and within 2 years Thames achieved the highest ratings for water quality
- “Complaint calls are down and we’re now receiving letters from customers commending us for our efforts”
Prior to using SeaQuest a lead pipe was harvested and tested for lead release to ensure no adverse effects of SeaQuest would be encountered while the red water issues were resolved.